At Capinez Forex Signals, we value your trust and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard your data when you visit our website, subscribe to our plans, or interact with our digital communities.
1. Information We Collect
We process the minimum required information to manage your account and deliver alerts safely:
- Identity & Contact Data: Name, email address, username (such as Telegram or Discord handles), and phone number.
- Financial & Billing Data: Credit/debit card details, billing address, or cryptocurrency wallet addresses. (Note: We use secure, industry-compliant third-party payment processors and do not store raw card numbers on our servers).
- Technical Data: IP address, browser type, device information, and site traffic patterns utilized to prevent fraud and track security anomalies.
2. How We Use Your Information
We use your data solely to execute our service delivery contract, including:
- Provisioning signal access and provisioning your automated subscription portal.
- Verifying your identity to prevent payment fraud or chargebacks.
- Sending critical product updates, technical system changes, or promotional offers.
3. Data Protection & Security Controls
- We implement robust security safeguards including Secure Socket Layer (SSL) encryption, firewalls, and strict internal access controls to block unauthorized data manipulation or hacking attempts.
4. Third-Party Data Disclosures
- No Selling of Data: We will never sell, trade, or rent your personal identification information to data brokers or external marketing corporations.
- Trusted Providers: We share data only with trusted service entities absolute necessary to run our system (e.g., Stripe/PayPal for payment logic, or Mailchimp for automated trade updates).
5. Data Deletion Rights
- Depending on your jurisdiction (such as GDPR in Europe), you have the right to request access to your personal files, rectify inaccuracies, or demand complete deletion of your records. You can exercise these data choices by emailing our compliance department.
